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Report: #1018311

Complaint Review: Comcast Cable - Ft. Myers Florida

  • Submitted:
  • Updated:
  • Reported By: Leesa — Floral City Florida United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Comcast Cable 12641 Corporate Lakes Dr Ft. Myers, Florida United States of America
  • Phone: 239-432-9277
  • Web:
  • Category: Cable TV

Comcast Cable Won't refund deposit Ft. Myers, Florida

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After 12 years of service with Comcast I sold my house  and moved. I went to Comcast office to settle my bill and turn in devices. I was told everything was taken care of and they would send my deposit back after they figured everything out
Six months later I received a bill from a collection agency stating I owed Comcast 42.00. I called Comcast and they said I still had some equipment and I said I was told I had turned everything in, and they said no. So I still had packed boxes in my shed and I went through them and did find a remote device and I called them and told them. They told me not to mail it in because I may not get credit for it. They said the next time I came to town to bring it to the office.
 Which I did. I was treated horrible. Awful customer service. I was upset because they turned me into a credit agency and I knew nothing about the situation, as I was told everything was settled when I left their office, and I was never notified of the situation by mail or any other way.

Customer service said they would send me a check for 40.00 some odd cents 4 to 6 weeks. It has been 8 weeks today so I called and they told me the returned part was never turned in and they would have to research it and it would be another couple of weeks. I was told that because I kept the device for 6 months they were going to charge me for it. (I did not know I had it, and it does not work in the area I now live. I asked for a copy of all the charges and bills and I was told that they could not send a copy of the charges to me and could not tell me anything about my bill.

I  never missed paying my bill for 12 years They are criminals, dishonest, deceptive, extortionist, the new american mafia. steal the money of hard working people to fatten corporate. wallets. I was given a work ticket now it will be more weeks. The same story they are telling me, I read almost the exact thing on the internet about comcast by others they ripped off. And corporate people do not respond, and no one gets their money back.

I am disabled and had people pack my things for me when I moved. I had perfect credit why would I jeapordise it for $40.00? I should have had $100.00 returned to me, but they got it down to $40.00 and can't even show me anything in writing where my deposit went. They even charged me for a week of service after I had it disconnected. And they raised my monthly bill $15.00 the same month I moved Go figure. They are crooks. The new American Way Thank you Comcast





































































































































































































































































































































































































































































































































































































































































































This report was posted on Ripoff Report on 02/21/2013 07:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/comcast-cable/ft-myers-florida-/comcast-cable-wont-refund-deposit-ft-myers-florida-1018311. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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