Complaint Review: Comcast Cable - Joliet Illinois
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- Author Confirmed
- Comcast Cable Joliet, Illinois U.S.A.
- Phone: 800-266-2278
- Web:
- Category: Cable TV
Comcast Cable Internet Poor Customer Service, No proper credits for service, continious disrupted service. Joliet Illinois
*Consumer Suggestion: Comcast will help - but it takes a long time.
*Consumer Suggestion: YOUR PROBLEM WITH THE CABLE RECEPTION
*Consumer Suggestion: YOUR PROBLEM WITH THE CABLE RECEPTION
*Consumer Suggestion: YOUR PROBLEM WITH THE CABLE RECEPTION
*Consumer Suggestion: YOUR PROBLEM WITH THE CABLE RECEPTION
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Comcast is a ripoff because there service sucks!! Television would not work properly always blanked out and continued cubing on screen, I went around and around with this stupid company for 6 months and it only got worse. I have had so many techs out at my house it is unreal. I even had a supervisor at my house and his name was Brian Walaszek and still the problem did not get solved. he stopped answering his phone and would not return my phone calls, because he knew that I was right. I even had a tech at my house by the name of Roberto, and I had to kick him out. He was rude and you know those men that think women are stupid and all they should be doing is cleaning and taking care of the kids right, well that is how he treated me, well guess what (homie) now you are on ripoff report for saying stupid things. Anyways my service never was resloved and I even got them to put a new line which was thicker outside and it took them a month to get the thing barried underground. My neighbor did the same thing and still went and got the dish.
I have called and called and everytime I have to explain myself from the beginning, I thought they had computers, oh wait they might not work because there internet sucks as well! CS department never listened, and come to find out the last time I called and went to cancel they had said that in there computer I only had one service tech out and which I have proof and the reciepts that say I have had about 8 or 9 out since I started complaining. Horrible service and you still have to pay them. I only got a couple of credits, even when my TV was blank for a few days at a time I still had to pay them. DO NOT PURCHASE COMCAST CABLE OR INTERNET!!!! DISRUPTED SERVICE ISSUES THAT WILL NOT GET SOLVED!
Melissa
Joliet, Illinois
U.S.A.
This report was posted on Ripoff Report on 10/22/2007 01:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/comcast-cable/joliet-illinois-60431/comcast-cable-internet-poor-customer-service-no-proper-credits-for-service-continious-di-280310. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#5 Consumer Suggestion
Comcast will help - but it takes a long time.
AUTHOR: Rocky - (U.S.A.)
SUBMITTED: Saturday, December 01, 2007
I also had the "pixilating" on my television and I thought it was the very hot summer days with the high humidity causing it. I did call Comcast and explain it and they said my cable probably needed replacing. They sent a tech out within 2 days and he replaced the cable and it works great now.
I did have one problem with Comcast and that was when the original cable was put in, they did not ground it properly. Lightning struck near the outdoor box and destroyed my television. I did not think of telling Comcast it was their fault until the tech who repaired the cable box after the lightning strike told me the cable was not properly grounded and it was Comcast's fault. He told me how to file a claim, which I did and they eventually - about 2 months - paid me in a settlement for a new television.
Be patient, work with them, do not lose your temper, and you will have your problem solved.
#4 Consumer Suggestion
YOUR PROBLEM WITH THE CABLE RECEPTION
AUTHOR: Mark - (U.S.A.)
SUBMITTED: Saturday, December 01, 2007
Hello I am going to try to help you print the below info out
BAD CABLE RECEPTION CABLE TV DIGITIZING AND PIXEL BREAK UP.
THIS IS DUE TO WATER OR MOISTURE IN THE CABLE LINE AT THE PEDESTALS, AND OR BAD CONNECTORS AND OR FRAYED PROTECTIVE SHIELDING.
THIS CAUSES THE CABLE SIGNAL TO LEAK BADLY.
HAVE THE CABLE COMPANY SEND A TECH OUT WITH A CABLE PORTABLE LEAK DETECTOR AND WALK THE CABLE LINE. INSIDE ONE OF THE BOXES OR EVEN AT YOUR WALL THERE WILL BE A BREAK IN THE GROUND AND SHIELD. OR WATER MOISTURE DAMAGE TO A CONNECTOR. THIS HAPPENS TO OLDER LINES THAT HAVE NOT BEEN INSPECTED AND THEY DO BREAK DOWN.
MARK -- HAM RADIO OPERATOR
#3 Consumer Suggestion
YOUR PROBLEM WITH THE CABLE RECEPTION
AUTHOR: Mark - (U.S.A.)
SUBMITTED: Saturday, December 01, 2007
Hello I am going to try to help you print the below info out
BAD CABLE RECEPTION CABLE TV DIGITIZING AND PIXEL BREAK UP.
THIS IS DUE TO WATER OR MOISTURE IN THE CABLE LINE AT THE PEDESTALS, AND OR BAD CONNECTORS AND OR FRAYED PROTECTIVE SHIELDING.
THIS CAUSES THE CABLE SIGNAL TO LEAK BADLY.
HAVE THE CABLE COMPANY SEND A TECH OUT WITH A CABLE PORTABLE LEAK DETECTOR AND WALK THE CABLE LINE. INSIDE ONE OF THE BOXES OR EVEN AT YOUR WALL THERE WILL BE A BREAK IN THE GROUND AND SHIELD. OR WATER MOISTURE DAMAGE TO A CONNECTOR. THIS HAPPENS TO OLDER LINES THAT HAVE NOT BEEN INSPECTED AND THEY DO BREAK DOWN.
MARK -- HAM RADIO OPERATOR
#2 Consumer Suggestion
YOUR PROBLEM WITH THE CABLE RECEPTION
AUTHOR: Mark - (U.S.A.)
SUBMITTED: Saturday, December 01, 2007
Hello I am going to try to help you print the below info out
BAD CABLE RECEPTION CABLE TV DIGITIZING AND PIXEL BREAK UP.
THIS IS DUE TO WATER OR MOISTURE IN THE CABLE LINE AT THE PEDESTALS, AND OR BAD CONNECTORS AND OR FRAYED PROTECTIVE SHIELDING.
THIS CAUSES THE CABLE SIGNAL TO LEAK BADLY.
HAVE THE CABLE COMPANY SEND A TECH OUT WITH A CABLE PORTABLE LEAK DETECTOR AND WALK THE CABLE LINE. INSIDE ONE OF THE BOXES OR EVEN AT YOUR WALL THERE WILL BE A BREAK IN THE GROUND AND SHIELD. OR WATER MOISTURE DAMAGE TO A CONNECTOR. THIS HAPPENS TO OLDER LINES THAT HAVE NOT BEEN INSPECTED AND THEY DO BREAK DOWN.
MARK -- HAM RADIO OPERATOR
#1 Consumer Suggestion
YOUR PROBLEM WITH THE CABLE RECEPTION
AUTHOR: Mark - (U.S.A.)
SUBMITTED: Saturday, December 01, 2007
Hello I am going to try to help you print the below info out
BAD CABLE RECEPTION CABLE TV DIGITIZING AND PIXEL BREAK UP.
THIS IS DUE TO WATER OR MOISTURE IN THE CABLE LINE AT THE PEDESTALS, AND OR BAD CONNECTORS AND OR FRAYED PROTECTIVE SHIELDING.
THIS CAUSES THE CABLE SIGNAL TO LEAK BADLY.
HAVE THE CABLE COMPANY SEND A TECH OUT WITH A CABLE PORTABLE LEAK DETECTOR AND WALK THE CABLE LINE. INSIDE ONE OF THE BOXES OR EVEN AT YOUR WALL THERE WILL BE A BREAK IN THE GROUND AND SHIELD. OR WATER MOISTURE DAMAGE TO A CONNECTOR. THIS HAPPENS TO OLDER LINES THAT HAVE NOT BEEN INSPECTED AND THEY DO BREAK DOWN.
MARK -- HAM RADIO OPERATOR
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