Comdata Lied about money being transferred into my bank account Brentwood Tennessee

On 11/10/17 I transferred $350 from my Comdata card to my personal account. After a couple of hours I saw the money not on my account so I contacted Comdata and questioned where was my money and they said it would not be available until the next dat. I informed them they should tell customers and my money was sent back to my Comdata card. On 11/16/17 I tried transferring $375 into my account on 11/17/17 there was no deposit from Comdata I call them all day I was told it would be in there at noon, 5pm, end of business day Thur, 10 PM and in a few minutes. Still no money after a 2 hour wait for a supervisor and a 3 hour call a supervisor told me I will have my money by Tue after explaining that’s not acceptable I also informed them that that information is not on there website and that even in the help menu it does not state that I then asked the rep how does she know this info she tells me they told her in training and that I should have searched it on the Internet. (really?) The supervisor hung up in my face after telling me he knew how to reverse the transaction but he is not going to do it.

After Comdata told me I needed to call my bank for the last time we did a conference call my bank explained to Comdata that my funds were not received so I removed my bank account info from Comdata the rep told me the only way that can happen is when she sends a email to the back office with request then tells me I will receive my money back to the Comdata card in 5-7 business days because I removed my bank info the supervisor stated she would expedite the issue but when I called back to get the status no one knew what I was talking about. After reading their reviews this appears to be an on going problem with this company especially the horrible customer service and the lies they come up with to get you off the phone.