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Report: #1178337

Complaint Review: Commerce Energy - Nationwide

  • Submitted:
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  • Reported By: JennyMath — Abingdon Maryland
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  • Commerce Energy Nationwide USA

Commerce Energy Just energy Commerce energy is a huge scam and lied to me! Nationwide

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Commerce energy is a huge scam. They came to my door on a Saturday evening and said "hello I work with BGE, I have to check your BGE bill because we received notification that your entire neighborhood has broken meters" so i couldn't find me BGE bill at that point so I just gave him a letter from BGE stating that I paid my bill. He said I was required to do all of this. So being stupid, I "signed up".

The guy told me a bunch of stuff about how he needed to get all this info from me and everything. Then, to "confirm" that I had my meters fixed he had me call this number and this woman (customer service I'm assuming?) was telling me all these things I couldnt understand, because I don't think she was speaking english.

after I got off the phone with her, another guy came to my door (another commerce energy employee) saying that "yeah none of the people in this neighborhood have been checked yet. I met a guy who didn't have his BGE bill on him so I just played video games with him" WHAT? 

so at the end, the guy said "you have 6 months to cancel your service or you will be charged a fee" I had no idea what he meant because he still had me under the impression that he was BGE and had to check my rates/meter.

after the guys left I called my husband to tell him and he got angry with me and said its a HUGE scam and they don't work for BGE. the guy gave me the customer service number and I immediatly called them saying I wanted to cancel, and they said "it's the weekend we can't cancel anything. You'll have to wait til Monday. You only have 3 days to cancel or you'll be charged $79.99" or something like that. 

i called back on Monday and yet again spoke with someone who barely spoke English. he KEPT asking me if I wanted to sign up for free trials of stuff, if I wanted to keep my sercice, ETC... So I went off and told him "I JUST WANT TO CANCEL MY SERVICE" and he asked why so I told him that the guy who came to my home was a huge scam and liar. After this guy gave me a confirmation number I wrotr it down. I'm hoping that nothing happens and they leave me alone and that my service is cancelled. lesson learned: you don't have to give ANYONE anything who comes to your door, unless it is the authorities. If commerce energy comes to your door, call the police. 

This report was posted on Ripoff Report on 09/22/2014 05:37 AM and is a permanent record located here: https://www.ripoffreport.com/reports/commerce-energy/nationwide/commerce-energy-just-energy-commerce-energy-is-a-huge-scam-and-lied-to-me-nationwide-1178337. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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