Commercialleads.net Ripped Us Off!! Brad Thomas @ Commercialleads.net of Jacksonville FL promised us a service which they were unable to provide. We transfered him $2000 under a high pressure sales tactic and never delivered one lead which met our criteria. He refused to put us through to the appropriate department to settle the dispute and is completely unprofessional. Jacksonville Beach Florida

We have reviewed Anthony's account and found the following:

Anthony funded his account in full by Thursday 7/23/2009. Received the first available leads in accordance with the filters he himself setup 2 hours later. 5 more were offered on Tuesday following and more moving forward. Please review the data below to fully understand the nature of the transaction and that we were in full compliance with the terms.

NOTE: Anthony Contacted us to buy and signed himself up on Friday 7/24/2009 before ever speaking to a rep.

NOTE: Anthony sent an email to his rep (copy here) - Additional Copies of his emails are available upon request.

From: anthonyxxxxxxxxxxxxxx
Sent: Tuesday, July 28, 2009 11:30 AM
To: Brad
Subject: Re: Leads

Brad,

So that you know, the lead availability has not influenced our decision and this is not personal, you have done a great job.

------------
1) Anthony created his account on Friday 7/17/2009 at 9:46am EST from IP address 76.110.240.76. Agreeing to the T&C at this time.
2) Friday 7/17/2009: Upon creation of account Anthony chose the following parameters:

1 07/17/09 10:10:34am
States: AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY, DC,
Loan Type: Acquisition, Credit Lease, Fixed Rate, Forward Commitment, Interim, Mezzanine, Refinance, Short Term, Union Built, Other, Asset Base, Cash Flow, Floating Rate, Hard Money, Investment, Permanent, Securitization, Syndicated Deals, Variable Rate, Modification,
Min Loan Amount: $300,000
Max Loan Amount: $999,999,999
LTV: 100%
Credit: Excellent, Good, Fair, Poor,
Property Type: Apartment, Hotel, Investment, Retail, Industrial, Land, Office, Other,

3) Anthony spoke with rep on Friday morning at length about the program
4) Friday afternoon at approximately 4:30pm EST after another discussion with the rep Anthony confirmed interest in moving forward.
5) Tuesday 7/21/2009 morning Anthony funded $1,000.00.
6) Thursday 7/23/2009 morning Anthony funded the 2nd $1,000.00.
7) Thursday 7/23/2009 1pm EST Account receives first lead alert and offered leads (see data below).
8) Friday morning 7/24/2009 a call was setup for a walk through with Anthony rep to be done at 4:30pm EST
9) Friday 7/24/2009 @ 4:35pm EST the call was made and a full walk through and explanation of usage was performed.
Notes were made that Anthony were extremely excited about the program. Lead flow was discussed as relates to when data is received, how it is verified and how it is distributed..
10) Tuesday (DAY 2) 7/29/2009 @ 1pm EST account receives 2nd email alert offering 5 more leads.
.
Note: We have provided this timeline despite Anthony's assertions as we are very thorough when responding to a customer concern.

The leads offered thus far were: All conducive to a modification scenario.
Account # Account Alert Timestamp Lead # Lead Commercial Loan Amount Commercial LTV
2216 Anthony Wong 07/23/2009 1:01PM 4258 Malkiat $1,100,000 73%
2216 Anthony Wong 07/28/2009 1:01PM 4272 Sofia $540,000 67%
2216 Anthony Wong 07/28/2009 1:01PM 4279 Brendan $500,000 85%
2216 Anthony Wong 07/28/2009 1:01PM 4270 Kurt $825,000 89%
2216 Anthony Wong 07/28/2009 1:01PM 4276 Emir $955,000 51%
2216 Anthony Wong 07/28/2009 1:01PM 4259 Craig $650,000 59%


The T&C states as follows:
V. Lead Credit/Return Policy:
If the majority of leads purchased cannot be offered by our system within 12 months of activation a proportionate refund shall be issued upon request. The max number of returns will be equal to the number of leads purchased. Bonus leads and services are not covered under this policy. All leads returned for Signed Loan Document's are subject to verification by our quality control department before credit.

XVI. Success Guarantee: CommercialLeads.net guarantees upon completion of your program you will have at least two loans / deals in the pipeline or we will refund your initial deposit. The completion of your program includes all leads purchased, bonus leads and returned credits. Once a client's account is showing a '0' remaining download balance the guarantee in full force. Refund requests are administered by our Quality Control Department upon review and verification of all downloaded prospects.