Report: #181298

Complaint Review: Computer Associates - Islandia New York

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Ripoff Report is Xcentric Ventures

Submitted: Wed, March 15, 2006
Updated: Wed, March 15, 2006
Reported By: — Lancaster Pennsylvania

Author Confirmed

Why?

Computer Associates One Computer Associates Plaza Islandia, New York U.S.A.

Phone: 631-342-6000
Web:
Category: Computer Software

Computer Associates, Computer Associates Ripoff, charged me twice, wont refund my money NY NY

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I ran a virus scan on PC Pitstop, it said i had a virus and said to use eTrust PestPatrol Anti-Spyware to remove it. So i signed up for the 30 day FREE trial.

I was charged 19.95 and then i was charged another 29.95 one month later. I have called the company and sent several emails to get this taken care of and all i get is promises to have my money refunded but as of today 3-15-06 they still have not done so.

The program didn't work to remove it like it said it did and they wont refund the money that they took WITHOUT MY authorization.

Amy
Lancaster, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 03/15/2006 08:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/computer-associates/islandia-new-york-11749/computer-associates-computer-associates-ripoff-charged-me-twice-wont-refund-my-money-ny-181298. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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