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Report: #78903

Complaint Review: Consumer Info.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Somerset New Jersey
  • Author Not Confirmed What's this?
  • Why?
  • Consumer Info.com www.consumerinfo.com Internet U.S.A.

Consumer Info.com RIPOFF! DO NOT BE FOOLED! Internet

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I received an unlawful charge today from ConsumerInfo.com in the amount of $79.95. I was given a tel # by my credit union to call & dispute the charge. The tel # was (800) 220 2626.

The first time I called, the line never connected. I tried twice, and the same thing happened both times. I then contacted my credit union again, and advised them of this. The rep placed me on hold & called. When he returned to the line, he indicated that just as he was about to hang up, a recording came on. I asked him to connect me to the number, which he did.

Once connected, a recording came on with several different options. Since none of them fit why I was calling, I pressed option 6 to speak to a representative. A woman by the name of Amy, operator # 62181 came on the line. I advised her that there was a charge to my account in the amount of $79.95, and that I wanted it removed. She placed me on hold for about 1 minute.

When she returned, she asked what I wanted to do with the membership. I advised her that I never wanted a membership in the first place, I only required a credit report, which I don't think I ever received. I told her I wanted the membership cancelled, as I knew it had not yet even been 30 days since I had first ordered the report in the first place. She advised that a confirmation email would be sent to me within 48 hours, and a credit issued to my card within 7-10 business days. I will constantly check my email and checking account to see if this promise comes to fruition.

Jennifer
Somerset, New Jersey
U.S.A.

CLICK HERE: Lawsuit Filed Against Consumerinfo.com to get victims thier money back

This report was posted on Ripoff Report on 02/02/2004 10:03 AM and is a permanent record located here: https://www.ripoffreport.com/reports/consumer-infocom/internet/consumer-infocom-ripoff-do-not-be-fooled-internet-78903. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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