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Report: #253860

Complaint Review: Consumer Portfolio Services - Irvine California

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  • Updated:
  • Reported By: Garden Grove California
  • Author Confirmed What's this?
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  • Consumer Portfolio Services 16355 Laguna Canyon Rd Irvine, California U.S.A.

Consumer Portfolio Services - CPS: I'd rather have a loan thru them than work for em! Irvine California

*UPDATE EX-employee responds: not aggresive enough

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For sure, these guys are CLOWNS.
Take it from me, an ex-employee.
If you support any company that doesn't appreciate their employees & under pays them, then by all means do business with this company. Read all the other reports, why do you think their skip tracing department is so rude to people on the phone? 'Cause they're under paid to begin with & the only way they can make ends meet every month is to be ruthless on the phone & get their outstanding accounts paid.
That and they have to deal with the Mickey Mouse Management Team patched together by inadequate upper management staff on a daily basis. Hell, you'd be rude too. Trust me.
(Running joke while I worked there was CPS actually stood for "Can't Pay Sh*t")

So many times I'd witness other employees "gag" a customer (pose as the customer on the phone to get a verification one on of their accounts...like to verify a mortgage current or whatnot), how unsavory is that?

F these guys.

David
Garden Grove, California
U.S.A.

This report was posted on Ripoff Report on 06/11/2007 10:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/consumer-portfolio-services/irvine-california/consumer-portfolio-services-cps-id-rather-have-a-loan-thru-them-than-work-for-em-irvi-253860. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE EX-employee responds

not aggresive enough

AUTHOR: Miss.l - (U.S.A.)

POSTED: Monday, June 02, 2008

i am an ex employee of cps and was there for over 6 months but when i refused to curse a customer or call all their nieghbor they couldnt wait to find a reason to terminat u they call all your ref and also set up bogush checks to send at the end of the month to meet their quota then when the cust call to say i didnt authorize this payment they just hang up and dont try to assist and find out who in the company did this the owner is racist and has no integrity the job doesnt train you or let u be nice to the customer u have to be aggresive and i fill u cant get no money from someone talking bad b/c if u curse me out im not sending u a dime


miss l napervill ill

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