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Report: #266388

Complaint Review: Consumer Portfolio Services - Irvine California

  • Submitted:
  • Updated:
  • Reported By: CONCORD California
  • Author Confirmed What's this?
  • Why?
  • Consumer Portfolio Services consumerportfolio.com/ Irvine, California U.S.A.
  • Phone: 800-342-9245
  • Web:
  • Category: Loans

Consumer Portfolio Services - CPS RUDE, ILLEGAL PRACTICES TO COLLECT MONEY Irvine California

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I was behind 2 payments and started to get harrassing calls at my workplace. I agreed to make a payment for June for $460 when I only have to pay $402 a month. But I paid $52 more instead. Well, after I encountered a very rude Customer Service Rep who threatened to repo my car, I ended up driving to the nearest place to wire them money.

A few days later, they called me again to grab my July payment! I told them that I would be in a hole if I paid them another $400 (note* I just paid them $460) in the same month. But she constantly told me that they were losing money having me as a customer and they will close my account and take my car. I kept telling them that I can pay it, but I could only pay half and then the rest of what I owed in the end of the month. But she stated that they do not allow partial payments! WHY IS THAT?

And of course, she went on and on saying that this is a new loan, their company is losing money having me as a customer (how?), and they will close my account if I don't pay them on the 16th. These people are really rude. I told them to call my cell phone instead of my workplace, but they refused to take my car if they do not get a hold of me. I cannot wait to refinance my loan with a different company! DO NOT DEAL WITH THEM!

Crysann
CONCORD, California
U.S.A.

This report was posted on Ripoff Report on 08/09/2007 12:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/consumer-portfolio-services/irvine-california/consumer-portfolio-services-cps-rude-illegal-practices-to-collect-money-irvine-californ-266388. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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