Cool Handle Stole my money Internet

While trying to start a home based business I was referred to Cool Handle as a company that could help me set up a domain and website. 

I logged on and found they had a plan for $10.95 a month I could join. I proceeded to join at the monthly rate and all of a sudden I get an alert from my credit card comapny that I was charged $277.75 and $286.61 from this company on my credit card. That is a total of $564.36.

I immediately called Cool Handle to cancel and they said I had to go online to cancel the order to get my refund. I did so within hours of signing up and the email response I received was that they could not cancel my order nor would they refund any of my money.

They are deceptive and thieves. I had expected a charge of $10.95 to my credit card not $564.36. No matter how much I have called or emailed they continue to maintain that those are the terms of their agreement of which I never checked the box stating that I agreed to their terms. 

They still will not refund the money they stole from me. 

Cool Handle are rip off artists that scam hard working honest people. I tried to cancel the order before it was active and their customer service rep Charriese said I had to wait until it was active and then could go online to cancel to get my refund. She lied, no refund is being sent according to my emails from them.