Report: #944907

Complaint Review: CPI Security

  • Submitted: Fri, September 21, 2012
  • Updated: Fri, September 21, 2012
  • Reported By: Howard — Asheville North Carolina United States of America
  • CPI Security
    4200 Sandy Porter Rd
    Charlotte, North Carolina
    United States of America

CPI Security refused to give a refund Charlotte, North Carolina

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I asked for a refund after 2 failed attempts to install security system first refund request to the salesman was on 9/10/12, and than again on  9/12/12 - never replied back, email CPI customer service 9/13/12 - never replied back, called customer service 9/14/12 and was told I would get a call from the sales manager - never heard back, called CPI customer service 9/20 for refund, heard back from a field supervisor for other schedule install. 9/20 emailed him and stated I wanted a refund from a company that does not know what customer service is. never heard back. contacting BBB and bank card center. Beware of this company! 9/21

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