Complaint Review: Credit Acceptance
- Credit Acceptance
- Category: Car Financing
Credit Acceptance Horrible company to work with Nationwide
*Consumer Comment: All I see is a LOT of rude comments from the same bozo
*Consumer Comment: Why should they take the blame?
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I used this finance company because I had bad credit. At the dealership where I purchased my car, they make you sign up for automatic withdrawals for your monthly payment. Ok, no problem. About 9 months down the road, someone stole checks for my checking account which was the account my payments were coming out from. My bank advised I close the account and open a new one. With that being said, I opened a new account. The bank told me I had 30 days to transfer everything over, but in the mean time, anything that had tried going through on the old account they would take it from my new account. Here comes the 18th, when my car payment is to be withdrawn. Well the bank didn't do their part. They let my payment bounce. I had to pay all these fees because of their stupidity. So I contacted credit acceptance to change my checking account info. Oh no problem. Too bad when the payment bounced, the kicked me off of the auto pay without notifying me. Now they're calling looking for the payment. I told the plain and simple, it's your mistake not mine. Oh they "understand" but you've still gotta pay AND pay their fees to process it. I told them again, you people didn't send me a letter stating you kicked me off the auto pay so how is it my fault. The guy says, okay. I heard what you said but it's gonna have to be paid. I'm now looking to refinance. They aren't understanding at all and won't take the blame. I wouldn't recommend!!
This report was posted on Ripoff Report on 02/22/2016 05:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/credit-acceptance/-/credit-acceptance-horrible-company-to-work-with-nationwide-1289286. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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