Crescent Bank and Trust Chooses to change contracts to favor them new orleans lousiana

My wife and I purchased a 2008 Chevy equinox at our local Kia dealer. We went through abank called Crescent Bank and Trust.  We signed an agreement to pay $505 and some change on the 15th of each month. We did admittedly hit financial hardships and fell behind on payments. We missed two payments and on the 5th of December tried to make one full month payment and make arraingments to pay the behind balance off by Jan 2. They tried to tell us we where behind thre months though our payment was not due until the 15th of the month as per the contract we signed. They openly have stated this in a file with the BB. Though they also say we fell behind 3 months in the same response. They have tried to interrupt the language of the contract to suit them. This is not how you due business. They gave a loan to "high risk" people. I take full responsibillity for that. My credit is unfortunately damaged by my fathers account some how being on it. This is off subject but I knew what I was agreeing to and so did Crescent Bank and Trust. To try to change the language of the contract and then not accept a full payment and try to work with your customers makes no business sense. The asking price for the Equinox was 15k, and with 22% interest, yes you read that right, we would have paid 30k for the car, or double by the end of the loan. Again knowing where we sat credit wise we agreed. Crescent not only would not work with us as we offered a full payment but tried to force us to pay 3 months, or a month in advance to be "up to date". I completely want to warn people about his horrible company. I take full responsibility for falling behind. Yet we were two months behind offering to pay one full month plus the late fee, plus $100 toward the next payment for good faith.

I understand they don't accept partial payments and therefore could not take the extra $100. In sayin that they could have taken the one month payment and set up payment arraingments. Again this is not how you should conduct your business or treat your  customers, "high risk" or not. You don't try to change the language of a contract to benefit yourself, it is one illegal and two immoral. Again I highly recommend avoiding workign with this company.

Steve

Toledo, Ohio