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Report: #1457667

Complaint Review: Cresco Capital - Jefferson TX

  • Submitted:
  • Updated:
  • Reported By: Tosha — Dallas United States
  • Cresco Capital 701 N Cass St Jefferson, TX United States

Cresco Capital Lone Mountain Took truck back after partial payment and not even 30 days lte Jefferson TX

*Consumer Comment: The Facts

*Consumer Comment: Oh Yes...All Their Fault

*Author of original report: Rebuttal

*Consumer Comment: Typical Entitlement Attitude

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I was contacted by Eric Lambrecht Cresco Capital Repo man by email demanding to know where the truck was. This guy continued to email back and forth about how I am not cooperating. I’m carrying a load and tell her my where about as, I was 15 days past due and had paid $500 of the truck note on the 15th which the payment was due on the 9th and I also sent the remaining payment today and the guy still refuse to work with me and was very rude and heartless. I had been in conversations with David Little , my account rep informing him of what was going on. He took the $500 I had and said that will work for now and then I get the demand to return the vehicle by tomorrow at noon. So they rather have a $4000 tow bill to repo the truck instead of my $850 payment which was the remaining payment. Before this My driver abandoned my truck so I contacted David to see if they could help me locate my truck and was told no and I explained this to Eric and he basically told me that’s between me and my driver. No sympathy and I have only had this truck 4 months and after repairs I still kept my note up until the driver basically ran off in my truck so had no way to make any money and today I had my truck back to make a load and they repo the truck.

This report was posted on Ripoff Report on 08/21/2018 07:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cresco-capital/jefferson-tx-75657/cresco-capital-lone-mountain-took-truck-back-after-partial-payment-and-not-even-30-days-1457667. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
3Consumer
0Employee/Owner

#4 Consumer Comment

The Facts

AUTHOR: Robert - (United States)

POSTED: Wednesday, August 22, 2018

The fact that you say you weren't 30 days behind infers that you felt "entitled" to a 30 day grace period. The fact that you think they won't work with you shows you feel that you are "entitled" to special treatment.  The fact is you felt that since you paid $500 you should be "entitled" to more time.  Yes contrary to what you may want others to believe you do feel you are entitled to things you may not be.

By the way this is a PUBLIC web site and as such the PUBLIC may actually post, so contrary to who you think you were writing to I have nothing to do with this company, nor any finance or repo company. I am just posting pointing out the reality of your situation.

Hopefully in the end it all works out for you.

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#3 Consumer Comment

Oh Yes...All Their Fault

AUTHOR: Perry Mason - (United States)

POSTED: Wednesday, August 22, 2018

 FIRST some corrections are in order as you don't seem to understand or want to understand the matter. This is a PUBLIC site and ANYBODY can reply to what you wish to report. Robert has responded to hundreds of complainers and he doesn't work for your lender. (Typically, when the response is "you must work for them" or any of its variations, the complainer realizes the nail was hit very squarely on the head and cannot put together any intelligent rebuttal.). In your case, the payment was LATE and the lender chose to do a repo. Indeed, the matter between you and your driver was YOUR BUSINESS and your business alone. You should have installed a GPS on your equipment. If you don't like the collections process which YOU turned on, then make your payments on time. I understand an O/O has a tough road to drive but if you are THAT under capitalized, it may be time to move in another direction.

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#2 Author of original report

Rebuttal

AUTHOR: Tosha - (United States)

POSTED: Wednesday, August 22, 2018

 I surely didn’t feel entitled and I wasn’t 30 days behind. Your emails strongly suggested that you weren’t going to work with me at all. I paid the $500 which was all I had after my driver abandoned my truck and as soon as I got it back I informed you guys and went right back To work to get the remaining balance. So don’t try and say you tried to work with me because you know you didn’t . And you are right no other company would have treated their client in the rude and heartless way you did. But you live and learn and I’m sure I have seen my same type of post about y’all way too many times.

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#1 Consumer Comment

Typical Entitlement Attitude

AUTHOR: Robert - (United States)

POSTED: Wednesday, August 22, 2018

The fact that your driver abandoned your truck is an unfortunate situation, but it is not this(or any) finance companies responsibilty.  Nothing in your agreement stated you only had to pay when you could, you had a payment due regardless.  So why would you think you had a grace period of 30 days? Was it written into the contract? If so why did you make a partial payment, why not just hold off the entire payment until today?

This "entitlement" attitude runs strong in your post. When it comes to "working with you", that is not what you wanted. Every day you were late where they didn't repo the truck they were working with you. You just wanted them to work with you in a different way allowing you to do what ever you wanted and just being glad that you actually paid something. The rep was also probably right about the $500 working for "now", your problem is you failed to ask him how long "now" was. Based on the timing it sounds like that bought you another week. When it comes to that $4,000 tow bill, I have some more bad news for you. Any fees incurred during a reposession are the debtors(YOUR) responsibility.  So if it cost them $4,000 to recover and tow the vehicle, you would have just added $4,000 to your debt.

Oh and don't think any other company would have treated you any differently.

 

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