Complaint Review: Dazzle White - Des Moines Iowa
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- Author Confirmed
- Dazzle White PO Box 10233 Des Moines, Iowa U.S.A.
- Phone: 866-989-2686
- Web:
- Category: Dental Services
Dazzle White Beware!! Total rip off, scam!! Des Moines Iowa
* : Hello
Show customers why they should trust your business over your competitors...
Like many of the other reports, I have also been taken by this company. I had agreed to $4.95 for shipping and handling and then my card was charged $14.95. I immediately called this company to cancel and was told the product was already shipped. I was then notified I would be charged an additional $59.95 for the remainder of my "membership". If I sent it back within 14 days I would not be charged. I have contacted my bore. They suggested I not cancel my card and they will dispute the charges. This is what I have done. This was a definate lesson learned!
Sara
ameliasburg, Ontario
Canada
This report was posted on Ripoff Report on 08/06/2009 10:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dazzle-white/des-moines-iowa-50381/dazzle-white-beware-total-rip-off-scam-des-moines-iowa-477016. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1
Hello
AUTHOR: Gemma R. - (USA)
SUBMITTED: Sunday, September 06, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
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