Dealer Cost Car Audio No Customer Service - Very Slow Response Times Santa Ana California

I have found that the it is very hard to get an answer from this company and have been getting the run around on my order for over 3 months now. My next course of action is to contact my credit card company to have the charges reversed. I only wish I had used my Amex....

Emails to the following get either general responses with no definite answer or days to respond.

sales@dealercostaudio.com
robert@dealercostaudio.com

If you call them expect to be on hold for at least 30 minutes... Then if you want to speak with a manager, the answer you get from Nader is, "we have a corporate office but there is not phone number for the office" What a load of BS!!!

Resolution Sought: Refund my money as promised on 7/8/09
Date Problem Started: 6/8/2009
Date of Transaction: 3/23/2009
Amount in Dispute: $254.94
Invoice Number: Order #21765
Complaint Type: Refund Promised

Sean u.
Dumfries, Virginia
U.S.A.