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Report: #381316

Complaint Review: Dell Financial - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Plant City Florida
  • Author Confirmed What's this?
  • Why?
  • Dell Financial www.dell.com Nationwide U.S.A.

Dell / Dell Financial Not Willing to negotiate and liars and thieves Plant City Nationwide

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First of all I bought my fourth and fifth pos system from Dell. My first 3 systems where under my Dell business line of credit and somehow they put me under a lease that I never actually requested. Then they sent the wrong system and I have proof of the returns. After that, they said that I could change payment methods within the 60 days period. And then how was I supposed to pay anything within 60 days if I had the wrong systems and had been checking to make sure the returned items where credited on my account and some many technical issues.

Then I found out I am on a lease. the 2 systems cost together a total of $10k and under the lease after 3 years double that. And associates only call asking for the minimum payment. They are all from India. Then I received another credit on my invoice for items that were returned but not credited back to my account just as recent as 3 weeks ago. It doesn't make any sense the sales rep was completely useless. The whole thing seems like a ripoff and it is ridiculous for them to be so bold.

My credit score is taking a hit but I don't care because I called Dell 2 or 3 times in the past 5 months at least and they will not even review my case which I think is pretty solid. I already paid $4000 and now I owe another $20,000 still. This is bad practice. How can I have 3 systems under Dell business credit and the last two on a lease? And I am trying to open a store and juggle Dell but then I have all these problems and nobody wants to hear my side of the story.

Omar
Plant City, Florida
U.S.A.

This report was posted on Ripoff Report on 10/15/2008 12:05 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dell-financial/nationwide/dell-dell-financial-not-willing-to-negotiate-and-liars-and-thieves-plant-city-nationwide-381316. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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