Delta Airlines ,Delta is an outrageous mess!!!!! New York New York Nationwide

I have been flying with different Airlines all my life and I have never been so disappointed as I have with Delta Airlines Inc. We went to Hilton Head for a peaceful vacation to celebrate my daughters Birth Day and on the way back Delta lost my daughter's bag with all her Birth Day presents and turned the whole experience into a nightmare. The next day she had to go to the camp struggling to find what to wear.

When I explained that I was missing a bag, their reps did not even register my information, because when I called the next day they said it was only posted after I spoke with someone on the 3rd time!

Each time I called them I waited on hold for a very long time and when I would finally get a rep on the phone I did not get any information or sympathy for my troubles. I do not have time to waste on buying a whole new wardrobe, nor do I have time to waste on waiting for Delta airline to get enough people to work for them! I do not feel that they are doing all they can to find our luggage. I will never fly with Delta again and I will make sure that everyone that I know will do the same.

Lyuba
Tanya (a child with lost Birth Day presents)

Lana
Brooklyn, New York
U.S.A.