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Report: #422513

Complaint Review: DH MEDICAL - Brooklyn New York

  • Submitted:
  • Updated:
  • Reported By: DORAL Florida
  • Author Confirmed What's this?
  • Why?
  • DH MEDICAL 8016 13th Ave Brooklyn, New York U.S.A.

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On july 9th 2008 i had made an order over the phone for Neo to go sprays from Dh medical. the order came up to $900.00 .i got my goods in less than two weeks. on November the 27th i got my credit card Statement and saw eight charges from Dh medical amounting to $600.00 to my amazement. i called the company and had asked what were those charges for , the person who answered the phone said those were for goods you ordered i said no way, please refund my credit card immediately .he then said no problem it will take 4 days for the charges to reappear on your card. however after four days my money still was'nt replaced .i then went into my Bank and made a report ,

at this moment the company continued to charge my credit card additional money, my bank had to cancel the Credit card immediately, I phoned the company and they said it was a mistake again and all the money would be replaced on your Credit card , this however was a big lie .my bank filled a charged back and was not successful they kept making excuses . it had been three months now and i haven't gotten my money back. What a huge Ripoff this company turned out to be .

R. ali
DORAL, Florida
U.S.A.

This report was posted on Ripoff Report on 02/10/2009 01:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dh-medical/brooklyn-new-york-11228/dh-medical-stoled-1318-of-my-money-in-my-credit-card-broklyn-new-york-422513. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
5Consumer
3Employee/Owner

#8 Author of original report

DH MEDICAL MADE ME LIED IN THE UPDATE TO SAY IT WAS BANKS FAULT

AUTHOR: R. ali - (U.S.A.)

POSTED: Wednesday, May 20, 2009

I have had enough of these liars and scammers, in an email i ask for my money they told me to write a lie to get back my money within 24hrs ,i did this just to see if i would get my money which is due since November of last year to this day i have not gotten back my money

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#7 Author of original report

BANKS FAULT NOT DHMEDICAL!!!

AUTHOR: R. ali - (U.S.A.)

POSTED: Friday, April 24, 2009

The Bank had not posted my transfer of funds directly from DhMedical because of there incompetence , and had me blaming Dhmedical all along they had never stolen my money its the bank to be blamed for this madness.

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#6 Author of original report

Paypal Case Closed Since December 2008!!!

AUTHOR: R. Ali - (U.S.A.)

POSTED: Thursday, March 12, 2009

PayPal has closed this matter since December of 2008 and said Dh Medical has every right to refund me my Money! you all are really asking for it!

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#5 REBUTTAL Owner of company

Paypal Case ID#

AUTHOR: Dh Medical - (U.S.A.)

POSTED: Wednesday, March 11, 2009

Among others for this buyer.

-----------------------------------
Transaction Details
-----------------------------------
Buyer's Name: R.A.
Buyer's Transaction ID: 9ME37683HC953310P

Transaction Date:Nov 18, 2008
Transaction Amount:-$500.00 USD
Case #:PP-598-777-345
Your Transaction ID: 9ME37683HC953310P

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#4 Author of original report

PAYPAL HAS NEVER FROZEN DH MEDICAL ACCOUNT!!

AUTHOR: R. Ali - (U.S.A.)

POSTED: Tuesday, March 10, 2009

THIS COMPANY ARE THE BIGGEST SCAMMERS AND LIARS !! I PHONED UP PAYPAL ONLY TO FIND OUT THAT DH MEDICAL HAS LIED ABOUT MY FUNDS BEING FROZEN !!! PAYPAL HAS INDICATED TO ME THAT MY CREDIT CARD HAS NEVER BEEN CHARGED THROUGH THERE MACHINE. YOU PEOPLE BETTER BE VERY AWARE.

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#3 REBUTTAL Owner of company

Paypal is our Credit Card processor

AUTHOR: Dh Medical - (U.S.A.)

POSTED: Saturday, March 07, 2009

As previously stated in our first rebuttal, the funds are still on hold from the payment processor, which is Paypal.com.

It is also worth noting that this gentleman that we are having a dispute with about this issue and who filed this report, is continuously filing fraudulent reports on this site about our company.

There is a claim about not receiving an item that we haven't sold in over almost a year, yet the complaint mentions purchasing the item only a few weeks ago.

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#2 Author of original report

Yeah Right Funds Are Frozen with PayPal and i did'nt even use Paypal!!

AUTHOR: R. ali - (U.S.A.)

POSTED: Wednesday, February 25, 2009

Great Big Lie!!!!!!!!! there is no Arbitrator! Why did'nt the Arbitrator Contacted ME? Simply because you all are Guilty in what you did! more and more messages will keep adding to this site unless i get myFULL MONEY BACK!

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#1 REBUTTAL Owner of company

Regarding this report

AUTHOR: Dh Medical - (U.S.A.)

POSTED: Tuesday, February 17, 2009

The buyer ordered a large quantity of a product that was a special order item

We ordered the product in good faith as we had ordered it for the buyer before. When were going to ship the items, his credit card was declined for any amount close to the original amount agreed upon.

We had no way of contacting the buyer. Over the next 4 weeks, we billed his card for a small amount in order to hopefully charge the card enough to ship the purchased products. The day we were finally able to fund his entire purchase, the buyer called to cancel the order. We explained that we had to special order his item and were now stuck with an item that we do not normally stock. We then began the process of returning the product and expressed to the buyer that we would credit his card once we were able to return the product and get credit back.

Buyer asked for an immediate refund of the purchased amount, which we denied as per our conversation. Then the buyer filed a chargeback alleging unauthorized use. We would have gladly accepted liability for the chargeback once we were credited from our wholesaler.

Since buyer filed a chargeback, the decision to immediately release his funds became completely out of our hands. We explained to the buyer this and still he insists we stole his money and insist on filing false reports over the internet about our company.

Once the funds are released by the arbitrator in the chargeback case, he will receive his money back.

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