DinoDirect.com Purchase a Jacket on September 2011 and never recived anything... try contact them & there is no answer... Internet, Internet

i purchase on 09/25/11 a jacket for $54.95 at this website... a month later try to make contact, by fax and e-mail, but they never answer, 2 months later i try again and nothing... they never bother so please help me to at least get my money back and to stop this company from riping off more people... 

this is the only mail i got after i place my order...

Dear Alejandra C P,

Thank you for purchasing with us online at DinoDirect.

Your Order# Q4537879-DD

We do appreciate your patience on order processing. We will make your order priority once it is filled. Otherwise, we rewarded 150 DinoPoint(=USD$1.5) to your account for the order delay compensation. (how to use?) Now you're rewarded 300

DinoPoint(=USD$3) in total. Please click here to check.

Thank you for choosing DinoDirect, We will always try our best to make your purchase happy!

Please do not respond directly to this email because we are unable to receive e-mail responses to this address. If you would like to contact us, please enter our customer service http://www.dinodirect.com/customerhelp/?customtype=2 for
your request. It will be handled with in 24 hours.

Best regards,

DinoDirect Support Team

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