Complaint Review: Direct Buy
Direct Buy High Pressure Sale and Then Three Years of We Will See If We Can Get You Out Of The Contract Greenville Nationwide
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2012.When you walk in you see sales books of cheap name brand products and people to help you purchase the items, and boy do they make it look wonderful! You have an hour presentation were they snow you with a slide show (again of name brand items at a cost you can't believe) Then we got down to the cost and we were telling them that we would have to think about it, ok 5,900.00 would stop anyone. So we told them that we were going to go home and think about it and come back. They told us if we left that not only were we unable to take the low price they were offering that day but we were never going to be able to go to Direct Buy again! So the pressure was on! The assistant manager came over and stressed the importance of use not passing up such a great opportunity and then the manager who said because my husband was a disabled veteran would drop another 100.00 off the price. So stupid us we signed up.
On the way home we realized that there was a finance charge that would bring the total to over 6,200.00 we had to leave $500 there but we had been think that this was a mistake and on Monday we called to cancel but they said the three days was over we signed up Friday night (I guess Friday at 9 is considered a day) that started us on a three year campaign to try to cancel our contract. We would get from the manager "let me call the home office" or " I'll see what I can do and I'll get back to you". On November 2014 we received a letter telling us that the Greenville office will be closing later that month we rushed up there to find that it was closed, so closed that even the sign was gone.
They just invited us to a hotel to discuss the store closing ( it been six months) and how wonderful it will be to shop online, and while I was there they reminded me that my contract was up and I will be owing them 199.00 for the privilege of being a Direct Buy Member.
I have been with them for three years bought one thing which I found cheaper online and HAD to make them (there manufactures cost, yeah right) and it has cost me over $6,200.00
Stay away from Direct Buy, they will happily steal your money!
This report was posted on Ripoff Report on 04/29/2015 09:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/direct-buy/nationwide/direct-buy-high-pressure-sale-and-then-three-years-of-we-will-see-if-we-can-get-you-out-o-1225857. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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