Direct Buy Auto Warranty Did not paid for repair to vehicle covered and would not refund of $1187.08 Iselin New Jersey

December 23, 2015

Bought warranty on March 4, 2015.  Ac compressor broke June 2015.  After about 2 weeks of trying to get the company to pay for the repair I had to pay for the repair myself.  Cancelled the warranty in July 2015.  I was told I would get my refund in 7-10 business days.  It is now December 23, 2015 and I still have not gotten my refund.  Now when I call they pick up and hang up without answering the call. I reported to the BBB and they could not get a response from DBW.  They referred me to the State Attorney General's office in Louisiana.  Sent that complaint today.  Direct Buy Auto Warranty headquarters has an address at 20 S 3rd St in Columbus, OH with the same number 888 865-4484.  This company stole $1795 from me saying I was due a refund of $1187.08 which to this day I have not received.  

If there is a class action suit I would like to be a part of it. 

Yvette 

New Orleans, Louisiana