Direct Buy Auto Warranty Three claims on a Vw, only part of one paid. Stated normal wear and tear, even for a fan switch resister. Metuchen New Jersey

Three claims on a 2007 Vw GTI. First was part paid, but reduced cost of part because DirectBuy would only pay the internet after market price in New Jersey, the fact that the part was not available made no difference. Other claims stated normal wear & tear for:1) right and left side  inner and outer CV boots, inner door handle and fan moter resister. Since when iis a resister failure normal wear and tear?

Total ripoff, since they will almost always claim normal wear and tear even when the car has been carefully maintained.