Direct Gardening Dead Plants, Guarantee not honored Bloomington IL Illinois

I ordered 24 Indian Current Coralberries, 2 Pink flowering almonds, and 24 burning bush from Direct Gardening.  I soaked the roots in water and planted all of these as directed in July of 2017.  I watered all of these plants every other day.  I waited until May of 2018 to see any sign of life. I sent a registered letter to Direct Gardening on May 9th, 2018, first delivery attempt was refused, finally on May 17th, 2018 they accepted the letter requesting replacements for all of the above mentioned plants but 7 burning bushes.  With the exception of the 8 bushes, all others did not show any sign of life in 2017 or in 2018.  I have emailed them 3 times now to get a follow up on the request for replacements, no response.  I have tired to call them 20 times since May 17th, 2018 and receive a busy signal.  I have been gardening for 25 years and have experience with growing bare root plants.  I am very surprised of the amount of plants that survived.  14% (7 of 50) plants showed any sign of life in 2017 and came back in 2018.  This is a very low percentage of survival.  I would not recommend Direct Gardening at this point, even if you are an experienced gardener.