Direct Gardening Empty guarantee, dead plants Bloomington Illinois

I couldn't believe this company shipped me a plant that was dead. Not only was it dead but even the roots were missing! How can you grow plants and then ship dead plants? Better get ready to get stung if you deal with this company.

On my very first order where I generously purchased over $50 worth of plants they sent me a dead blackberry plant. I mean this thing was no more than a stick with a single tiny hair of a root that was so small I'm sure if it had a root at all that was dead on arrival.

The other plants survived after I left them in the house for a month since they were shipped to me way too early. This was very bad getting them too early but matters were made worse by trying to contact the company. They refused to send a replacement unless I sent them an explanation letter and personal credit card informatiion to make it impossible to make a claim. What was the big deal to send another $9 plant? Real ripoff artists!