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Report: #1325857

Complaint Review: Direct Gardening - Bloomington Illinois

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  • Reported By: Bert — West Orange New Jersey USA
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  • Direct Gardening 1704 Morrissey Drive Bloomington , Illinois USA

Direct Gardening For Your Own Sake, Don't Bother Bloomington Illinois

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When I first contacted them, the online form kept bouncing my order. I e-mailed them to ask what was the problem. They didn’t know but they would look into it. The correction wasn't immediate and finally after trying several times over a few weeks, my order was finally accepted. Then I waited three more weeks for the plants to arrive—they were dead. Direct Gardening’s solution: plant them and wait another six weeks to see if they take. I planted them and after a week, my landscaper declared them beyond dead. I contacted Direct Gardening a second time asking how long it would take for a replacement to arrive since I was now within a month of planting season ending here in the northeast. Direct Gardening’s answer was a snide, “read our previous e-mail about how to get replacements” but neglecting to give an answer as to how long it would take for those replacements to arrive. With that, I called my credit card company and cancelled my payment including the almost ten dollars for shipping me dead plants. Stay clear of this very unprofessional company.

This report was posted on Ripoff Report on 09/01/2016 10:42 AM and is a permanent record located here: https://www.ripoffreport.com/reports/direct-gardening/bloomington-illinois-61704/direct-gardening-for-your-own-sake-dont-bother-bloomington-illinois-1325857. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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