Discount Gold Brokers Mike bought $6,608.00 in coins from discount gold brokers in 2013 and have never rec'd the coins. sherman oaks California

I purchased two coins from Discount Gold Brokers and never rec'd the coins. All I heard was they have not come in yet. Well these coins were purchased in 2013. I have called and called over and over , and told the same thing. Now when I call it will say leave a nessage, but the mailbox is always full. I filled a complaint with my local police department and the postal service. Why can't these people be stopped and why can't we get an answer from a local agency or from Director of communications in Califorinia? My husband passed way in Jan. 2014 still trying to fight for these coins or the return of our money. I will continue to fight for him.