DIVERSIFIED CONSULTANTS FALSE REPORT, DO NOT PLAY BY THE RULES Nationwide

I HAVE BEEN WITH COMCAST FOR ABOUT 18 YEARS, I MOVED TO AT&T AND CLOSE THE ACCOUNT.I HAD A BALLANCE OF 170 DOLLARS LEFT. I VISITED ANEARBY COMCAST LOCATION TO REZOLVE THE PROBLEM. I SHOWED THEM THAT IVE BEEN CHARGED IN ERROR FOR A FEW YEARS $10 EACH MONTH FOR AN EQUIPMENT THAT i returned many years ago. they recognized that and the representative credited my account for $110 because he told me he cannot go back in the computer more than 12 months. I SAID OK, LETS MAKE PEACE ,I PAID $60 CASH AND THE $110 REMAINED TO BE CREDITED WITHIN 3 DAYS ,HE SAID IS GOING TO BE REFLECTED IN MY ACCOUNT.I SAID OK AND I LEFT.  IN ABOUT 30 DAYS DIVERSIFIED CONSULTANTS STARTED TO CALL ME, AND I EXPLAINED THE SITUATION, AND TOLD THEM THAT THIS REPORT SHOUL BE IN ERROR BECAUSE I TOOK CARE OF THR MATTER AT COMCAST AND SHOUL BE REFLECTED IN MY ACCOUNT ALREADY. THEY STARTED TO CALL ME EVERY DAY, AND EVERY DAY DIFFERENT PERSON UNTIL I GOT TIRED OF EXPLAINING MY STORY EVERY DAY. I WENT BACK TO COMCAST AND I EXPLAINED THE SITUATION.

THEY RECOGNIZED AN SAW THAT I PAID 60 DOLLARS AND THE REMAINING SUPPOSED TO BE CREDITED IN MY ACCOUNT, BUT THE REPRESENTATIVE TOLD ME THAT THIS IS A PROCEDURE THAT HAS TO BE APPROVED BY A HIGHER AUTORITY AND IS GOIN TO BE REFLECTED IN 3 DAYS AGAIN. MEANWHILE DIVERSIFIED REPORTED ME TO CREDIT BUREAU AND MY CREDIT SCORE WENT DOWN 100 POINTS. DIVERSIFIED CONSULTANTS HAVE A VERY BAD REPUTATION, AND THERE ARE MANY LAWSUITS AGAINS THEM FOR BAD PRACTICE, THEY SHOULD SEND ME LETTER FIRST AND THEN VALIDATION LETTER, THEY DONT PLAY BY THE RULLES, THEY ARE A DISGRACE TO OUR NATION, THE CANCER OF OUR SOCIETY. AND THE CREDIT BUREAU AS WELL BECAUSE ONCE AN AGENCY HAS SUCH A BAD REPUTATION AND SO MANY COMPLAINS THEY SHOULD NOT DEAL WITH THEM ANYMORE, THESE GUYS HURT ONEST WORKING PEOPLE. THERE IS NO HONOUR ANYMORE IN THEIR PRACTICE, WE HAVE TO GET TOGETHER AND PUT THESE GUYS BEHIND BARS, THANK YOU !