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Report: #719178

Complaint Review: Dollar Rent A Car - Orlando Florida

  • Submitted:
  • Updated:
  • Reported By: cperk — Stratford Connecticut Virgin Islands (US)
  • Author Not Confirmed What's this?
  • Why?
  • Dollar Rent A Car Orlando International Airport Orlando, Florida United States of America

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Rented a car from Dollar on 4/2/11 to 4/8/11 at Orlando Intl. Airport. Clerk at the desk asked if I wanted insurance to which I declined. He then rushed me through the POS screens telling me to keep hitting next until the signature appeared. I trusted him, which was a mistake. I later found a $179.18 charge on my credit card. I contacted dollar and was rudely told that I signed for it so I'm responsible. That may be true, but this appears to be a scam they run on countless tourists. Everyone knows how rushed it is at the airport, and how they want to push you out to get to the next customer. While I may not get my money back, I feel it is my duty to have this practice looked into.

This is a scam that must bring in a lot of money for Dollar, as not too many people have the time to check the transaction while at the counter. My daughter also rented a car from Dollar at the same time, she too declined the extra insurance, was rushed through like I was, and ultimately was also charged $179.18. Multiply this by who knows how many unsuspecting tourists Dollar is scamming, they must be realizing heavy profits. I filed a complaint with the Florida Attorney General, and see on their web site they already have an investigation on Dollar for other unscrupulous charges. I urge everyone who's been ripped off by Dollar to file a complaint. They're nothing but thieves.

This report was posted on Ripoff Report on 04/18/2011 05:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dollar-rent-a-car/orlando-florida-/dollar-rent-a-car-trained-con-men-take-your-money-orlando-florida-719178. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
4Consumer
0Employee/Owner

#5 Consumer Comment

No, I'm not perfect,...

AUTHOR: Brian - (United States of America)

POSTED: Friday, April 29, 2011

but I don't let clerks and salesmen push me around either.  I do everything I can to watch out for my best interests.  That includes paying attention to the details in contracts and agreements that I sign.  I'm not saying what Dollar RAC did was right, but some of the fault lies with you too.  You need to learn to stand up for yourself.

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#4 Consumer Comment

DOLLAR RENT A "CAR"

AUTHOR: mr rik - (USA)

POSTED: Friday, April 29, 2011

REALLY SUX!

I JUST FOUND 42 REPORTS ON THESE MOFOS!

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#3 Author of original report

Glad you're perfect

AUTHOR: cperk - (Virgin Islands (US))

POSTED: Friday, April 29, 2011

Well I'm glad your perfect, but then again, you must be reading rip off report for some reason.

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#2 General Comment

Dollar Rent A Car is a scam

AUTHOR: Elizabeth Wheatley - (United States of America)

POSTED: Friday, April 29, 2011

I also just recently had a negative experience with Dollar.  I was originally charged $305 for insurance and surcharges (after already pre-paying $270 for the week), and then found out I was being charged an extra $100 after I had already dropped the car off because they said I did not drop off the car in the right location (although I have it in writing) When I spoke to Dollar Rental, I just said "Fort Lauderdale" as I had picked up the car at Tampa Airport, so it would stand to reason I would drop it off at Fort Lauderdale Airport.   On top of all this, my bank statement has two charges (the original $305 and $402.47).  They have both charges on my account and will not credit my account and take off the second charge until they "investigate" it.   I think I will look up Florida Attorney General's office, also.   I feel like I have been mugged. 

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#1 Consumer Comment

I'm sorry,...

AUTHOR: Brian - (United States of America)

POSTED: Monday, April 18, 2011

I must have missed the part where the clerk from Dollar had a gun to your head.  What, no gun, then you allowed him to rush you.  Always read what you're signing.  Everytime I rent a car, I check the rental contract thoroughly.  I don't care how annoyed or irritated the clerk gets when he tries to rush me.  I also make sure they document all pre-existing damage to the vehicle.  As for them being thieves, you and your daughter are the ones that allowed it to happen.

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