E-bay allows/allowed seller to get away with stealing my money E-bay Internet

E-bay has allowed a member (Seller rgdb111 - Ralph Guzman and Debra Blanks) to continue doing business despite many complaints and attempts that rgdb111 still holds $2025 of my money.

Seller was paid on August 29, 2006. As a result of items paid for were significantly different than what Seller described them as in listing and e-mail communications (actually items were significantly damaged), Seller agreed to refund my money but never did.

Attempts were made to resolve through E-bay and many complaints were sent to E-bay, but E-bay has done nothing. Seller was allowed to get away with stealing my money and E-bay has done nothing about it. E-bay, instead awards Seller by allowing Seller to exist as a superseller and continue doing business.

Many attempts outside of E-bay have also been made to recover my money, namely Bexar County Dispute Resolution Center, San Antonio Better Business Bureau, Internet Crime, The Attorney General in Texas and Seller does not answer.

It has been almost 9 months and Seller continues to thrive on E-bay as if they have been the perfect Seller and have not stolen money from a buyer. E-bay allows this to go on whereby the consumers are hurt and E-bay's only concern is that they continue to make money. Consumers need to know this and I have been told by detectives (that I have discussed this case with) that they receive a tremendous amount of complaints as a result of E-bay.

Sue
White Plains, New York
U.S.A.