Complaint Review: ecyclebest - Internet
- ecyclebest Internet USA
- Phone: 888-821-1143
- Web: https://www.ecyclebest.com/cell-pho...
- Category: Cellular Phone Companies
ecyclebest a scam used cell phone purchases sparks, NV Internet
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Tried this company as they offered a higher price than gazelle or amazon and promised green use of the phones. It turns out that they offered a ridiculously low amount in the following manner (my shorthand):
1. We will let you know what the quote is for your phone.
a. They're approach is to send a general email tha says "we've received your phone, and if you have questions, please review your account on the website"
2. We posted a deposit to your paypal account (when I had asked for a check when given the option).
a. No reference to dollar amount or assessment. When I questioned whether there was an error, they refrerred me to the terms and conditions whicn indicates that you have 5 days to get your phone back from the quote. Of course, that's not practicable unless you affirmatively follow-up on every email as somehow a notification versus a status advisory.
I emailed back that I wanted the phone back once I checked my paypal account.
3. The response is that you're past the 5 days under the terms and conditions and you need to contact purchasing. They were kind enough to provide the number.
4. In my conversation with the representative on the phone from purchasing, the conversation went along the following lines: I asked for my phone back and indicated that they had never given me the quote, advised me that the quote was available and that I would never have sent it if the offer were going to be anywhere near where they lowballed me. The representative said that it was past the 5 days and they wouldn't send the phone back but she could make an adjustment. She then said $100 (from the original $35, which even she acknowledged was low). I told her that this was below anything for a comparable quote from the time that I originally assessed vendors and repeated that I wanted the phone back. I asked for the supervisor and Brittany indicated that she was the supervisor and that I had no further recourse. I told her that I wanted the phone back, and she said no.
This place is a total ripoff.
This report was posted on Ripoff Report on 09/29/2015 08:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ecyclebest/internet/ecyclebest-a-scam-used-cell-phone-purchases-sparks-nv-internet-1257862. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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