Eharmony Fraudulent thieves Los angeles Internet

Eharmony as everyone probably is aware, is marketed as an online dating site where singles can meet and they boast the highest number of marriages of any online site.  What they fail to tell you in their marketing campaign is there site is also rampant with fraudulent profiles of people that don't actually exist.

i had joined Eharmony during a free communication weekend and within the first three days I was contacted by a person I was interested in, thus I signed up as a paying member and pay I did!  $262 for a two year membership, as this was the best deal they offered.  Within a week of my joining and communicating with this individual I was interested in, I learned this person was not who he said he was.  

I'm not a foolish person so the only information this individual had on me other than what eharmony provides was my last name but that's enough for a person to go into the property appraiser's site in my county and obtain my address.  I had to hire a private investigation firm to track down this individual and ensure he wasn't a dangerous criminal that now knew where I lived.  I contacted eharmony with the information and they removed this fraudulent persons profile stating they agreed he was a fraud but when it came to my request for a refund and removal of my information, they cited their 3 day cancellation policy and "safety tips" and denied any compensation.

i understand that no site can prevent all fraud however when you have 1,700 consumer complaints of the exact same thing happening within a week of a member signing up, they should ackowledge they have a problem and have the respect and decency to refund a member who they have agreed has been defrauded by another member on their site.  As far as I am concerned they are money grubbing thieves that are aware they have a major problem with fraud and refuse to do anything about it.  I believe a class action lawsuit should be filed and maybe then they would start caring about the people who trust their marketing claims.