EIN Filing Service Fee exorbinant and incorrect outcome Internet

In the days after my mother's death I learned from my accountant that I needed to obtain a tax ID number for her estate. I went to the web and thought I was on the IRS government site. I entered the information that was requested and paid the $247.00 required. I had never needed to apply for an estate TIN before and thought that a fee was customary. Subsequent to that my accountant informed me that I was ripped off as the IRS does not charge any fee. Now we are trying to submit her tax filing and the IRS is telling me there are major issues with the filing and the company basically is not attempting to assist me at all and I will have to spend an excessive amount of time on the phone with the IRS trying to resolve. So much for the $247!!! Please put these folks out of business.