Electronic Merchant Systems emscorporate.com Do not use them. Horrible company and unethical behaviors and they will hold your money and will lie to you Chicago Nationwide

They Closed our account for a reason that does not make any sense. Actually all what they were saying to us was simply just lies after lies. They are holding thousands of our dollars for 210 days. In fact, we were surprised that they took a decision like that especially that overall our performance was good. we did not have too many chargebacks, and we responded on one of them and they claim they have never received our response even though we have the proof that we have responded. In 8 months we had a total of 5 chargebacks, of which 2 simply did not recognize the transaction and they were repeat customers, one returned an item to our drop shipper without notifying us or getting an RMA, and we did not even know that he returned the merchandise and he disputed the charge claiming that his money were never refunded. How can we refund a customer if we do not know in the first place that he has returned the merchandise to a third party that we use to send his orders to. And last dispute we had was simply cause the customer wanted to cancel his order after we have already shipped it to him and was still in transit. He wanted to cancel cause his wife has already purchased the same product for him as a surprise for his birthday. We accepted his request to cancel, but notified the customer that refund wouldn't take place until we recover the package back from FedEx which would requires few working days, but customer was not patient for us to recover the merchandise and he disputed his transaction which was little high. Few days after that they have stopped depositing our funds, and told us later on that we need to process little more transaction and they would release our funds, but was simply a trap to process more so they can hold more money.
Bottom line not a trustworthy merchant company to work with, and you should never use them. It is simply an unethical company.