Elephant Structures US Steel BuildingsSteel Building GaragesMetal Steel Structures missing parts, incorrect parts, inproper instalation, completion delays, poor service, ignored phone calls/emails Boone North Carolina

Ordered a metal building, custom prefab. paid for "kit" and instilation.  "kit" was missing one key door part. installer left, called company, part and installer arrived a week later.  Wrong screws, correct to be sent over night, installer did not show up. called several times. installer came next day and discovered that the pre fab "kit" had been installed WRONG. a door header had been made to fit by the installer cutting the header and made to fit.. the kit was built and set to sight TO FIT. the installer messed up the fit of the building.   ... now  the front has to be removed, the frame cut out, the wall frame cut to fit the new door frame ( now the building is out of spec).  I am now being told that it will be two more weeks before the installer who knows what his is doing can return and fix the building.  Calls are ignored, you get ONE call to mid level manager, the they WILL NOT accept your calls.  request for or offer of discount to make thing right are refused/never offered.  They want cash or certified check on devevery.  only taking C/C when told no way.  (they know if you pay in cash or cert check, you are on your own.)  no calls to management and owner are returned.

 They are a DBA with several sub companies.  once your "rep" sees your name on caller id, they don't pick up.  you have to go thru another DBA number to reach them.

A 1 DAY JOB has become a SIX WEEK job.  

DO NOT USE THIS COMPANY..... You will be sorry... NEVER SEEN SUCH POOR CUST SERVICE>