Elephant structures Carports.com lies, lies, and no phone call returns. still haven't delivered Hendersonville north carolina Nationwide

We bought a carport from a authorized dealer and they did everything  to try to help us. However the company they get them from Elephant structures or Carports.com is a joke. They promised delivery 2 to 3 weeks. We are now working on week 7 and still no carport. 

They sent up delivery on week 4 so I took off work to wait for them. They didn't show so I called and they said it'll be the next day so I took off work again. To no surprise they didn't show. This went on for 4 days, after that they quiet taking my calls. They will give you 100 different  reasons  blaming there installers or weather.

I'm in the process now of trying  to get my deposit back. But they keep telling me no so I went to the authorized dealer and they said they would put a check in the mail. We will see if it comes. Please never buy from these people they are a joke and have changed the name of there business  lots of times.