Elephant Structures Once you pay the deposit don't expect any communication Wilkesboro North Carolina

 We contacted Elephant Structures and place our order on 11/16/16. We were told that our garage would come in 4-8 weeks so we paid the deposit and signed the paperwork. Their site claims that their number one goal is keeping customers informed. The gentleman Bill was so nice and helpful. Many weeks went by and no calls. Few more weeks went by so my husband called near the end of December, the lady said they would call after January 1st. Third week of January rolled by and nothing. Called yesterday February 7 and my husband was told maybe in March? I called and got transfer after transfer. I was told they haven't even started September and October orders. Carolina carport said that they should never had told us 4-8 weeks. She said orders after September don't get done until spring. Why would they sell me and contract me for a time frame they couldn't do? This place is full of false advertising and should be held accountable. I have called and left messages and been told by 2 different people that someone will call me back that is good at handling problems. Neither have called. I have emailed also with no response. At this point I want a full refund of my little over $1100 deposit. No one at that company can even call me back so I can demand my money back. I suggest sticking with a local company. I wish I would have read the reviews on this company first. I will never make that mistake again. I will be calling again tomorrow. I have been patient enough and given them chances to make it right but they are ignoring me. Maybe it's time to meet with my attorney. I held up my end of the contract and they have not.