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Report: #194055

Complaint Review: Email Discount Network - Internet

  • Submitted:
  • Updated:
  • Reported By: Shidler Oklahoma
  • Author Confirmed What's this?
  • Why?
  • Email Discount Network ednmail.com Internet U.S.A.

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I received my monthly telephone bill today and it contained a $12.95 charge incurred on April 14 for email discount network.

I had not authorized this nor knew anything about it. When I tried to call the number where it said "bill questions" I was told that number was not in service. I then called 800-730-8199. I was told that I had signed up for this service.

I told the party to remove the charge from my account immediately and I was also reporting it to the Oklahoma State Attorney General's office. She assured me that would not be necessary. She also stated if I received another billing next month to call them immediately. I told her there had better not be another billing to my telephone number.

This is strictly a ripoff and should not be allowed. I am also complaining to the Federal Trade Commission.

Ethel
Shidler, Oklahoma
U.S.A.

This report was posted on Ripoff Report on 05/31/2006 09:13 AM and is a permanent record located here: https://www.ripoffreport.com/reports/email-discount-network/internet/email-discount-network-ripoff-internet-194055. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 UPDATE Employee

Director of Customer Service

AUTHOR: Nicole - (U.S.A.)

POSTED: Friday, June 09, 2006

Dear Customer,
Unfortunately the information you have provided is not sufficient for us to assist you.
Please contact our Customer Service Department at 1-800-730-8199 and we will be happy to assist you.
We are open 24/7.
We sincerely apologize for any inconvenience or misunderstanding and look forward to helping you resolve this matter to your satisfaction.
Regards,
Virginia,
Director Of Customer Service
Email Discount Network

Plantation, Florida
U.S.A.

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#1 UPDATE Employee

Director of Customer Service

AUTHOR: Nicole - (U.S.A.)

POSTED: Friday, June 09, 2006

Dear Customer,
Unfortunately the information you have provided is not sufficient for us to assist you.
Please contact our Customer Service Department at 1-800-730-8199 and we will be happy to assist you.
We are open 24/7.
We sincerely apologize for any inconvenience or misunderstanding and look forward to helping you resolve this matter to your satisfaction.
Regards,
Virginia,
Director Of Customer Service
Email Discount Network

Plantation, Florida
U.S.A.

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