Complaint Review: Encante Skin Serum - Internet
- Encante Skin Serum Internet USA
- Phone: 888-636-9023
- Web:
- Category: Internet Marketing Companies
Encante Skin Serum Misleading, Uncooperative, High Fees after Trial, Charges to Return Product, Internet
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They are a online company that shows all these different stars before and after using this product and says Dr. Oz backs this up which is also misleading.
They have a trial period you only pay $5.95 for the shipping and after a month you will be charged 98 something. I realized this after placing the order so when I got the package I didnt open it.
When I called and stated I just want to return and my money back, the guy gave me two options. If I return they were going to charge me a $10 restocking fee, when I already paid $10 + to get the product. 2nd I could wait after a month then I wont be charged anything because their wouldn't be anything to return after use.
I asked him to send me an email stating that I wont be charged, he said he couldn't do that, I would have to take his word and that this is on a recorded line, like that was going to help me at that moment. I didnt want to call back a month later and they say they have no proof and charge me. I stated I was just going to return and he said he was going to charge me now.
As you can see very difficult to deal with. I just called my bank to dispute charge and cancel my card for a new one.
STAY AWAY!
This report was posted on Ripoff Report on 02/14/2016 09:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/encante-skin-serum/internet/encante-skin-serum-misleading-uncooperative-high-fees-after-trial-charges-to-return-pr-1287602. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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