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Report: #1282928

Complaint Review: encante - Internet

  • Submitted:
  • Updated:
  • Reported By: nomdeplume — new rochelle New York USA
  • Author Confirmed What's this?
  • Why?
  • encante Internet USA

encante spoke to 2 of the rudest reps in my 77 yrs. asked for refund & was 'told take it or leave it.' Internet

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I had the same problem as everyone else who complained. They charged me full amount, $98.71 & $99.01 for what was allegedly 2 @ $5.95 products, claimingI had agreed to a monthly plan. Not so.

I am a senior with limited income and would never spend that amount.

With my credit card agent listening in, who found their unlisted phone number, I spoke to two of the rudest reps ever, --Chris who told me me to "take it or leave it" when I protested  34.65 +$34.54 credits and hung up on us.  Then we called back and spoke to a manager, Liz, who swore at my credit card agent. 

We again called and recieved an additional $14.81 and $14.85 credits, but according to them I still owe them approx $98.00

We called back again and again Other names are Violite Face Serum, Bintieyecream "our call was important to them" but they never returned calls. Here is their number 855-308-0261.

 

 

This report was posted on Ripoff Report on 01/28/2016 10:37 AM and is a permanent record located here: https://www.ripoffreport.com/reports/encante/internet/encante-spoke-to-2-of-the-rudest-reps-in-my-77-yrs-asked-for-refund-was-told-take-it-1282928. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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