Complaint Review: Essential beauty & health now - San Diego California
- Essential beauty & health now 3830 Valley centre dr San Diego , California USA
- Phone: 8008268041
- Web:
- Category: Weightloss Programs
Essential beauty & health now Btf sesationaleyes I was offered a free 30 day trial of their skinny garcia and green coffee for the cost of shipping 5.95 each. I received the products 15 days later then about a week later I got an email saying that they charged my card 92.99 San Diego California
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I placed an order for their skinny garcia and green coffee supplements on their website. It said get a free 30 day supply of our product for just $5.95 shipping and handling. I ordered the product received a confirmation email and shipping email. 15 days later I received the products I tried them and found they didn't work. About 8 days later I get an email from them saying that they've charged me $92.99 and they I had 14 days form the date I ordered the item to cancel to avoid being charged. At no time when I ordered the product all the confirmation emails I got did they mention anything about charging me 92.99. I called them up and the agent said I must have missed it in my excitement and keep give information this rehearse speech that he can't give me a refund and I can't return the items for a refund after 14 days. I wasn't given up he fininally agreed to cancel the products and refund my card. Couple hours later I get another email that I was charged $92.99 again. So not only did they not refund me they stole $200 from me. If they have that policy on their website it must be hidden pretty deep. by their own rules I couldn't have ever cancelled the product even if I knew about the 14 days since I don't receive the products until the 15th day.This company is despicable. I'm posting this in hopes it stops someone else from getting scammed out of their money.
Essential beauty & health now Btf sesationaleyes I was offered a free 30 day trial of their skinny garcia and green coffee for the cost of shipping 5.95 each. I received the products 15 days later then about a week later I got an email saying that they charged my card 92.99 and that I had 14 days to cancel my trial so that I wouldn't get charged. At no time when I placed my order received confirmation or shipment notification did they mention anything about the trial being only for 14 days the first I heard of it was that email saying that they are charging me. It was a holiday weekend so I had to wait till Tuesday to call they refuse to refund me or accept the return of the item I spent an hour on the phone with their agent he said he will refund me and cancel the service. Couple hours later I get another email not only have the not refunded me they stole another 92.99 from me . That $200 stolen from me by this company. The terms off their trial they hide from you so they can cheat and steal from you. Even if I knew about the 14 days limit it wouldn't have helped since I received the product 15 days after I ordered it. They are just despicable company.
This report was posted on Ripoff Report on 07/05/2016 09:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/essential-beauty-health-now/san-diego-california-92130/essential-beauty-amp-health-now-btf-sesationaleyes-i-was-offered-a-free-30-day-trial-of-1315266. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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