Complaint Review: Essential Beauty & Health Now - San Diego California
- Essential Beauty & Health Now 3830 Valley Centre, Dr. #705-942 San Diego, California USA
- Phone: 844-965-3286
- Web:
- Category: Weightloss Programs
Essential Beauty & Health Now SCAM ALERT! Bait and Switch! Beware of this company! San Diego California
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I ordered a 30 day supply of 5.97 of "Skinny Garcinia." When I ordered this product there was no mention of any other products, or any other charges or "trial period" ending in 14 days where I would be charged excessively for the product I was ordering . When I went to check out and pay for the supplement, the system automatically added another supplement called "Skinny Green coffee" for 5.99! I did not want this product nor was there any clue this would be included. This did not show up until I clicked to confirm the payment. By then it was too late. When 14 days had passed I saw that my bank card had been charged 92.97 and 92.99 instead of the offered price of 5.97 and 5.99!! I immediately called the phone number that was listed with the charges on my online bank statement.
I spoke with an Indian sounding man who argued with me that these charges were valid because of the re-occuring shipments I signed up for. I told him I did not sign up for anything like that, nor was it disclosed to me, and that I did not authorize these additional charges. He then proceeded to offer me a discount of 65% off my current charges, if I continued with the supplements. I had to shout at him to get him to stop talking and tell him that I wanted to cancel all further shipments and return these products for a full refund. He refused to refund my money and said there are no returns. He would not let me talk, and would not listen to me. I finally told him I was calling my bank to stop payment, and then filing fraud charges on his company. He finally backed down and said he could not give me a discount, if I cancelled my subscription, but would not send any more shipments.
24 hours later, I still have not recieved his email confirmation that I have indeed cancelled my "subscription" ( a subscription that was not disclosed to me)and that no further charges would be filed. I am filing charges with my bank for fraud and have to pay $35 dollars to stop all further payement to this company. The stress of this has me losing weight all on my own.
This report was posted on Ripoff Report on 09/08/2016 03:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/essential-beauty-health-now/san-diego-california-92130/essential-beauty-health-now-scam-alert-bait-and-switch-beware-of-this-company-san-d-1327093. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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