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Report: #1451041

Complaint Review: Express Scripts - Internet

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  • Reported By: michelle — ijamsville United States
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  • Express Scripts Internet United States

Express Scripts Filled prescription without my consent and charged me $400 Internet

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I received an email from Express Scripts saying I was receiving a prescription for $400 so I called to inquire since I don't use their mail order except for Botox and that is sent directly to the doctor.  They said my doctor had faxed them a script for Relpax so they filled it and I have to pay for it. I had a credit card on file so they charged it. I disputed the charge but I am fearful that they will still bill me.  I have not opened the package.  I called my doctor and they have no record of ever faxing it to Express Scripts in fact, they did send it to CVS where I filled it a month before for $10.  Does anyone know if there is a government agency that we can contact to resolve this?  I want to see the actual fax from the doctor. I would also like to see the documentation that says the consumer has to pay for any prescription then send.

This report was posted on Ripoff Report on 07/10/2018 06:36 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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