Express Scripts refuses return and refund of meds ordered in error by doctors office Nationwide

I am a former employee and can't tell you how many times I have seen this happen. NEVER give them your credit card information. It may be an inconvenience but send them a check any time you receive medication. You can also request that you receive a phone call before any medication is shipped to you.

From a site on this

In fact, FDA’s Compliance

Policy Guide on the Return of Unused Prescription Drugs to Pharmacy Stock directly states that

Return and Reuse: NABP Position Paper

NATIONAL ASSOCIATION OF BOARDS OF PHARMACY • (P) 847/391-4406 • (F) 847/391-4502 • www.nabp.net 4

“[a] pharmacist should not return drug products to his stock once they have been out of his possession” because of the inability to assure drug “strength, quality, purity or identity.”

Looks like they're following the  guidelines.

Your complaint is with your doctor.  Have you asked him about this?  Repeat the pharmacy CANNOT take back even unopened prescriptions.  It's to protect you and others from contaminated medications.  Call the FDA and complain to them.

BTW, why should they issue a refund for an error they had NO part in?  THEY did not rip you off.