Complaint Review: EZYKIT and Health Member - New york New York
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- Author Not Confirmed
- EZYKIT and Health Member 545 8th Ave Suite 401 New york, New York United States of America
- Phone:
- Web:
- Category: Internet
EZYKIT and Health Member EZYKIT and Health Member I've been pick pocketed. How do you stop it. New york, New York
*UPDATE Employee: Hello,
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I like many other people have purchased weight loss supplements online. I'm not here to bash the product I purchased. My issue is when you make these purchases, there is something always imbedded somewhere to take more of your money.
They automatically will bill your credit card for these products or services in most cases. I have had two that I have just noticed. They were small amounts ($14.15). How many people are they doing this too.
I don't know the name of the parent company. The two charges on my card were to EZYKIT and Health Member. I contacted them to find out who was taking my money. I asked for it back. Just to humor myself. Of course I was told that would not happen. I asked what am I paying for? They said access to their website. I asked, which is what? The man on the phone could not tell me that.
This really is being pick pocketed. They distract you with one thing and then they move in. Is anyone else sick of this? Why is their not some legislation outlawing these practices. I'm sure they are within there legal rights some how to take my money, but it doesn't make it right. What does it take to stop this? Whatever it is, count me in.
This report was posted on Ripoff Report on 09/12/2009 02:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ezykit-and-health-member/new-york-new-york-10018/ezykit-and-health-member-ezykit-and-health-member-ive-been-pick-pocketed-how-do-you-sto-493942. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Hello,
AUTHOR: Tiffany Ferguson - (United States of America)
SUBMITTED: Monday, November 16, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-437-1621 and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
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