Complaint Review: EZYKIT and Health Member - New York New York
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- Author Not Confirmed
- EZYKIT and Health Member 545 8th Ave Suite 401 New York, New York United States of America
- Phone:
- Web:
- Category: Weightloss Programs
EZYKIT and Health Member Hidden Charges That Keep poping up New York, New York
*Author of original report: cancellation
*UPDATE Employee: Hello,
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I an month an a half ago ordered some diet pills off the internet. When i got over chargered for the sample products i cancelled them. Then i started to get more charges on my credit card so i was able to cancel those also with the loss of my money byt they were cancaled that is what mattered to me.
Here it is 2 months later an now i have this charge of $7.01 to my credit account an i dont know why. All i have is the name on my account that states EZYKIT. It not alot of money but i mad because all the people i taled to never metioned anything like this an told me there would be no further cahrges on my account.
So i guess i looking to get in contact with theses people an get this cancelled befor i get cahrged again for something i havent used dont know what it is. I have looked an cant find a phone number to call these people. I just dont what any more charges from these people anymore.
This report was posted on Ripoff Report on 09/14/2009 07:13 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ezykit-and-health-member/new-york-new-york-10018/ezykit-and-health-member-hidden-charges-that-keep-poping-up-new-york-new-york-494472. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
cancellation
AUTHOR: Rob - (USA)
SUBMITTED: Thursday, January 28, 2010
i called the number that was giving to me for my problem but now i am concerned about the muiltiple names that apperar at the beggining of each month. i think they are all the same place and i want to know that my cancelation is permante.
#1 UPDATE Employee
Hello,
AUTHOR: Kip Taylor - (United States of America)
SUBMITTED: Friday, November 20, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-437-1621 and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
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