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Report: #1406547

Complaint Review: Fashion Nova - Internet

  • Submitted:
  • Updated:
  • Reported By: Anoymous — Fontana California USA
  • Author Confirmed What's this?
  • Why?
  • Fashion Nova Internet USA

1975 Refunds should be rendered when they sell out before shipping Vernon California

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This company twice sent me ONLY a store credit instead of cash refund. I placed order and after taking a week before shipping out, instead I received an email item shipped, but that was only for the item they had instock. EXTREMELY unfair to place order and because they sell out, and ONLY issue a store credit. And then can't get anyone on the phone. This has happened twice now, so be extremely careful ordering, you may place order and they keep your money and ONLY issue a store credit.

And then next, they tell me to ship one of the wrong orders back and they will issue a cash refund for shipping back, and after doing so, they all of a sudden they stopped emailing back. No company should not only contact you back via email. 

This company is awful, truly RIPOFFS.

This report was posted on Ripoff Report on 10/16/2017 10:05 AM and is a permanent record located here: https://www.ripoffreport.com/reports/fashion-nova/internet/1975-refunds-should-be-rendered-when-they-sell-out-before-shipping-vernon-california-1406547. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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