Report: #692078

Complaint Review: Ferrell Gas - Liberty Missouri

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Ripoff Report is Xcentric Ventures

Submitted: Mon, February 07, 2011
Updated: Mon, February 07, 2011
Reported By: Complaint — Grapeland Texas United States of America

Author Not Confirmed

Why?

Ferrell Gas Liberty, Missouri United States of America

Phone: 877-750-2192
Web: ferellgas.com
Category: Utility Companies

Ferrell Gas Ferrellgas Deceptive Contracts, Hidden Fees, Horrible customer service, High Prices Liberty, Missouri

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Signed a advertised conract price ceiling rate for one year.
The company lost contact immediatly and had to sign up again.
Contract price does not include Hidden charges(Ie: delivery, hazmat, others...)
Tanks ran out of fuel on weekend, charged for after hours weekend delivery after 9 Pm.
After lease for tank was renewed called to order fuel and they could not find our contract or info, but offered to fill tank for exceedingly higher price than any other provider in area.
Attempts to reach customer service are almost impossible. Hangups, do not return calls.

This report was posted on Ripoff Report on 02/07/2011 04:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ferrell-gas/liberty-missouri-64069/ferrell-gas-ferrellgas-deceptive-contracts-hidden-fees-horrible-customer-service-high-p-692078. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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