FIRESTONE COMPLETE AUTO CARE They quoted me a price of 145.00 for a battery on sale over the phone and asked if I would like to purchase one as the old one wasn't very good any more. I knew that as it was the original battery from 2006. I knew it would need to be replaced but I was just waiting for a sale. MENOMONEE FALLS Wisconsin

I told their salesperson that I I purchased new tires a few days before and that I still needed to get some elcetrical(unrelated things fixed and I would end up spending over $1000.00. I don't have a problem spending the money but had the salesperson told me that they charge $30.00n to install the battery I would have told him to forget it. I have bought alot of batteries for cars over the last 50 years and called to ask if the $30.00 was for putting the battery in. He told me they always charge $30.00 to put in a battery. I just feel that since I explained that a blowout on the freeway forced me to get tires,(purchased elsewhere) an alignment and electrical work still to be dine that good customer relations would have been to tell me That I could save $30.00 if I wanted to put the battery in myself it would have been a big plus in my opion of their business.