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Ripoff Report | First American Home Buyers Protection Review - Nationwide
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Report: #1250654

Complaint Review: First American Home Buyers Protection Corporation - Nationwide

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  • Reported By: Jamsline — Ontario California U.S.A.
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  • First American Home Buyers Protection Corporation Nationwide USA

First American Home Buyers Protection Corporation Home repair warranty Nationwide

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First American Home Buyers Protection tried to rip me off twice. First time they wanted $65 for not fixing my swamp cooler then they wanted another $65 for not fixing my stopped up sink. They stated that I needed to give them another $300 to fix my clogged drain. They wanted to build another drain in my house so they could fix the clogged sink. When I told them they could snake it from the roof, they said that they do not cover anyone going on the roof. Do not do business with this company.

This report was posted on Ripoff Report on 08/24/2015 06:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/first-american-home-buyers-protection-corporation/nationwide/first-american-home-buyers-protection-corporation-home-repair-warranty-nationwide-1250654. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Mar 27 2023
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First American Home Buyers Protection Corporation First American Home Warranty First American Home Warranty Corp First American Home Warranty Company First American Home Warranty Corp has been accepting payments from me for 11 years, but has not provided the needed service even once. The company will take so long to provide a service that customers are forced to pay to repair the necessary item, (like a refrigerator), themselves. After weeks of waiting, we bought a new refrigerator ourselves…and stove…and dishwasher. Now our HVAC unit is out and they won’t even file a claim unless we pay $75 before we even know when the technician will come to assess the unit. It could be MONTHS, and we live in the subtropics of the Deep South. I told the, supervisor,” I would pay when a service technician actually arrives, but I will not pay before I am even told who or when it will be. They force customers to pay a copay just to file a claim. I’ve paid them over $7000 in the last eleven years, and we’ve paid the $75 copay several times before for other covered items that failed to work properly, and we never had anything repaired or replaced by this Home Warranty company. This is extremely unethical business practice. Lawsuits have been filed against them - they can be found easily by searching the internet . The, supervisor,” refused to let me speak to her superior, and refused to tell me who else I needed to call in order to make this right. She repeated herself over and over again, with the same sentence. I have never heard of this customer service approach, and find it to be unethical in the least. This company never intends to repair or replace anything they say they cover when they accept your money for the coverage. Santa Rosa CA
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